InvoiceCast
Solutions Features Pricing Free Tools
EN / FR
Log in Get started free
  1. Home
  2. Terms of Service

InvoiceCast — Terms of Service

Last Updated: 04-29-2026

Effective Date: 04-24-2026

Version: 2026.1

If different from last updated date, the effective date is when the current version of the policy takes effect; if the same, it indicates that the policy is currently in effect as of the last update.


1. Introduction and Acceptance

1.1 Agreement to These Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and 9344-2481 Québec Inc., a company incorporated under the laws of the Province of Quebec, Canada ("InvoiceCast," "we," "us," or "our").

By creating an Account, accessing, or using the InvoiceCast platform available at invoicecast.ca and invoicecast.com (collectively, the "Service"), you agree to be bound by these Terms.

If you do not agree to these Terms, you must not create an Account, access, or use the Service.


1.2 Business Use Only

InvoiceCast is a business-to-business software platform intended solely for business, professional, trade, commercial, freelance, self-employed, sole-proprietor, contractor, organizational, or corporate use.

The Service is not offered for personal, family, household, or other consumer purposes, and you may not use the Service for such purposes.

By creating an Account, accessing the Service, or subscribing to a paid plan, you acknowledge, agree, and confirm that you are obtaining and using the Service solely for business or professional purposes and not as a consumer.

Nothing in these Terms limits rights that cannot be excluded under mandatory applicable law.


1.3 Individual Business Users

If you use the Service as a freelancer, independent contractor, self-employed person, professional, or sole proprietor, you acknowledge that you are obtaining and using the Service for the purposes of your business or professional activity.

For clarity, use of the Service in connection with a freelance, self-employed, or sole-proprietor activity constitutes business use for purposes of these Terms.


1.4 Organizational Authority

If you use the Service on behalf of a company, corporation, partnership, organization, or other legal entity, you acknowledge, agree, and confirm that you have authority to bind that entity to these Terms.

In that case, "you" includes both you individually and that entity.


1.5 No Consumer Use

If you do not agree with the business-use restriction in Section 1.2, you must not create an Account, subscribe to a paid plan, or use the Service.

InvoiceCast reserves the right to suspend or terminate Accounts used for consumer or personal purposes inconsistent with these Terms.


1.6 Domains and Regional Provisions

These Terms apply regardless of whether you access the Service through invoicecast.ca or invoicecast.com. Both domains operate the same platform and are governed by these Terms.

Certain provisions of these Terms apply only to users in specific jurisdictions, as described in Section 20 (Regional Provisions). Where a regional provision conflicts with a general provision, the regional provision controls to the extent of the conflict.


2. Definitions

  • "Account" means the organizational unit within InvoiceCast under which Users, Clients, Contractors, Invoices, and other data are grouped. An Account may contain one or more Users depending on the subscription tier.
  • "Account Owner" means the User who created the Account or to whom ownership has been transferred.
  • "Service" means the InvoiceCast web application, including all features, tools, and functionality accessible via invoicecast.ca and invoicecast.com.
  • "Client" means a third party whose contact and billing information is stored within your Account for invoicing purposes.
  • "Contractor" means an individual or entity added to a Business tier Account for the purpose of timesheet submission and invoice generation. A Contractor maintains their own separate InvoiceCast Account and is linked to the Business Account via a cross-account relationship. A Contractor does not become a User of the Business Account.
  • "Content" means any data, text, information, or materials you upload, create, or store through the Service, including but not limited to invoice data, client records, contractor records, timesheets, and business information.
  • "Free Tools" means the publicly available tools (Free Invoice Generator and Sales Tax Calculator) that do not require an Account.
  • "Invoice" means a billing document created through the Service.
  • "Quote" means a price estimate document created through the Service.
  • "Expense" means a record of a business expense created through the Service.
  • "Timesheet" means a record of hours worked submitted by a Contractor through the Service.
  • "Subscription" means a paid plan (Pro or Business) that provides access to additional features beyond the Free tier.
  • "Tax Formula" means a tax calculation rule consisting of one or more tax components (rates, names, and calculation methods) for a given jurisdiction and year.
  • "User" means any individual who creates an account on or uses the Service, including Account Owners, Admins, and Members.

3. Eligibility

To use the Service, you must be at least 18 years of age (or the age of majority in your jurisdiction, whichever is greater) and have the legal capacity to enter into a binding agreement.

You must provide accurate and complete information during registration, including your country of residence. You are responsible for keeping your account information current.


4. Account Registration and Security

4.1 Registration

When you register for an Account, you must provide your name, email address, and a password. You must also select an account type (individual or business) and indicate your country of residence.

Registration creates both a User profile and an Account. The registering User becomes the Account Owner.

4.2 Accuracy of Account Information

You are responsible for providing accurate, complete, and current information in your Account profile at all times. This includes your business name, business address, and province or state of residence.

Your business address serves as both your billing address and your business residency address for the purposes of these Terms. InvoiceCast does not distinguish between the two — the address on your Account profile is the single authoritative record of where your business is located, and it governs: (a) which consumer protection laws apply to your subscription; (b) applicable tax treatment; and (c) the sender information on your invoices.

If your business address changes, you must update your Account profile promptly. InvoiceCast is not responsible for any consequence — including incorrect tax treatment, incorrect application of refund rights, or inaccurate invoices — arising from an outdated or incorrect address on your Account.

Providing a false or misleading business address, including misrepresenting your province or country of residence, is a violation of these Terms and may result in suspension or termination of your Account.

4.3 Account Security

You are responsible for maintaining the confidentiality of your login credentials. You must immediately notify us at [email protected] if you believe your account has been compromised.

We are not liable for any loss or damage arising from unauthorized access to your account resulting from your failure to safeguard your credentials.

4.4 One Account Per User

Each User belongs to exactly one Account. A User cannot be a member of multiple Accounts simultaneously. If you receive an invitation to join another Account and you already have an InvoiceCast account, you must contact the inviting party to resolve the conflict.

4.5 Automated Security Screening and Temporary Holds

InvoiceCast uses automated security systems to protect the Service, existing users, and the integrity of the platform from fraud, abuse, unauthorized access, and other security threats. These systems analyze signals including, but not limited to, IP address and network reputation, geolocation and regional risk indicators, device fingerprint, browser characteristics, behavioral patterns, and machine learning risk scores.

Registration restrictions. InvoiceCast may automatically decline new Account registration attempts where automated analysis determines the associated risk to be unacceptable. Factors that may lead to a declined registration include, without limitation: registration from countries or regions with elevated risk profiles, IP addresses associated with known abusive activity, anonymizing networks (such as VPNs, proxies, or Tor exit nodes), or device and behavioral signals indicative of fraudulent activity. These determinations are made automatically at the time of registration and are not a judgment about any individual. If your registration has been declined and you believe it was declined in error, you may contact us at [email protected] to request manual review. InvoiceCast is not obligated to approve any registration request and does not guarantee that manual review will result in a different outcome.

Temporary login holds. If our automated systems detect signals associated with unauthorized access, credential compromise, account takeover, or unusual activity patterns on an existing Account, we may temporarily suspend login access to that Account without prior notice. A temporary hold of this kind is distinct from an Account suspension or termination under Section 13.2: it is a short-term, reversible security measure and does not affect the underlying Account status or your data. If your login access has been temporarily blocked and you believe this is a false positive, contact us at [email protected] for manual review.

False positives. Automated security screening operates probabilistically and may in rare cases affect legitimate users. InvoiceCast takes reasonable steps to minimize false positives but cannot guarantee that no legitimate user will be incorrectly blocked or declined. If you believe you have been incorrectly declined or blocked, please contact [email protected].


5. Service Description

InvoiceCast is a software-as-a-service invoicing platform that enables users to create, manage, and deliver invoices. The Service includes:

  • Invoice creation with line items, tax calculations, and branding
  • Invoice delivery via email, PDF download, and Word document download
  • Client management (storing contact and billing details)
  • A tax formula library with pre-built formulas for Canadian provinces and US states
  • Custom tax formula creation (paid tiers)
  • Data export capabilities (paid tiers)
  • Contractor management and timesheet workflows (Business tier)
  • Free public tools (Invoice Generator and Sales Tax Calculator) available without registration

The specific features available to you depend on your subscription tier, as described in Section 7.

5.1 Intended Use

The Service is designed for use by solo professionals, freelancers, small and medium-sized businesses, and organizations for commercial purposes. The Service is not designed, intended, or authorized for use by or on behalf of any government, governmental agency, or public-sector entity, whether federal, provincial, state, municipal, or otherwise, in any country. If you are a government entity or acting on behalf of one, you may not use the Service without our prior written consent.


6. Free Tools

InvoiceCast provides free, publicly accessible tools that do not require an Account:

6.1 No Warranty

Free Tools are provided "as is" without any warranty. We do not guarantee the accuracy of tax calculations and you are solely responsible for verifying all amounts. Free Tools may be modified, rate-limited, or discontinued at any time without notice.

InvoiceCast reserves the right to add or remove free tools at its discretion. Any free tool may be discontinued at any time. Free tools are intended for occasional use and are not designed for high-volume or automated usage. We reserve the right to implement technical measures to prevent abuse of free tools, including rate limits and IP-based restrictions.

6.2 Free Invoice Generator

Allows you to create and download invoices as PDF files. This tool is subject to the following conditions:

  • Number of line items per invoice is limited.
  • PDF downloads are limited to 2 per IP address per day.
  • All generated PDFs include a "Powered by InvoiceCast" footer.
  • No data is stored. Invoice data is used solely to generate the PDF and is discarded immediately after download.
  • Tax formulas from our system library are available in read-only mode.

6.3 Sales Tax Calculator

Allows you to calculate taxes using our formula library. This tool operates entirely client-side or via stateless server requests. No data is stored or retained.

6.4 Invoice templates library

A collection of pre-designed invoice templates for free download. These templates are provided in Word format and are not integrated with the Service. They are offered as-is without warranty, and we do not guarantee their compatibility with any specific software or their suitability for your needs.


7. Subscription Tiers and Pricing

7.1 Free Tier

The Free tier provides limited access to the Service at no cost, subject to the following restrictions:

  • Maximum 5 invoices per calendar month
  • Maximum 3 saved clients
  • 1 user per Account (Account Owner only)
  • All invoices include a "Powered by InvoiceCast" footer
  • No access to: custom tax formulas, invoice history and search, saved templates, period exports, contractor management, or timesheets

The Free tier is provided as a courtesy and is not a guaranteed offering. InvoiceCast reserves the right to modify, limit, or discontinue the Free tier at any time with or without notice. Free tier users have no contractual entitlement to continued free access. If the Free tier is discontinued, existing Free tier users will be given at least 14 days' notice and an opportunity to export their data before access is removed.

7.2 Pro Tier

The Pro tier is available for a monthly or annual subscription fee as displayed on our pricing page at the time of purchase. The Pro tier removes Free tier restrictions and adds: unlimited invoices and clients, custom tax formulas, invoice history and search, saved templates, period exports, and clean invoices without InvoiceCast branding. Seat limits and the maximum number of Users per Pro Account are as published on our pricing page and may be updated from time to time in accordance with Section 7.4.

7.3 Business Tier

The Business tier includes all Pro features plus: contractor management, timesheet submission and approval workflows, auto-generated invoices from approved timesheets, and team reporting. Business accounts include multiple Users per Account, subject to the seat limits published on our pricing page. Business accounts may manage multiple active contractors, subject to the contractor limits published on our pricing page. Contractors are not Users of the Account; they maintain their own separate InvoiceCast accounts and are linked to the Business account for the purpose of timesheet submission and invoice generation. Any applicable contractor limits apply to active, linked contractors only — inactive or unlinked contractor records do not count toward those limits.

7.4 Pricing

Current pricing is published on our pricing page. Prices on invoicecast.ca are displayed in Canadian Dollars (CAD). Prices on invoicecast.com are displayed in US Dollars (USD). All prices are exclusive of applicable taxes.

We reserve the right to change pricing at any time. Price changes for existing subscribers take effect at the start of the next billing cycle following 30 days' notice by email.

7.5 Fair Use

Plans described as "unlimited" are subject to fair use limits designed to prevent abuse. These limits are generous and will not affect normal business usage. Current fair use limits per Account are:

Free Pro Business
Invoices per day 3 50 200
Invoices per month 5 500 2,000
Total invoice storage — 10,000 50,000

These limits are not hard caps but are thresholds at which we may automatically or manually review usage patterns. InvoiceCast may change these limits at any time with or without notice.

If you consistently exceed these limits, you can contact us to discuss your needs. We reserve the right to throttle or suspend accounts engaged in automated, scripted, or other usage patterns inconsistent with normal business invoicing.


8. Billing and Payment

8.1 Payment Terms

Paid subscriptions are billed in advance on a monthly or annual basis, depending on the plan you select. Payment is processed through our third-party payment processor, Stripe. By subscribing, you authorize us to charge your payment method at the beginning of each billing cycle.

8.2 Billing Address

Your billing address is your business address as entered in your Account profile. A complete business address, including province or state, is required before a paid subscription can be activated. You are responsible for keeping this address accurate and current (see Section 4.2). Your province of residence as recorded in your Account profile determines which consumer protection laws apply to your subscription, including any refund rights on account deletion (see Section 8.5).

8.3 Taxes

You are responsible for any applicable sales taxes, value-added taxes, or other taxes imposed on your subscription payment, except for taxes based on InvoiceCast's income.

8.4 Failed Payments

If a payment fails, we will attempt to process the charge again. If payment cannot be collected after 3 attempts, your subscription may be suspended or downgraded to the Free tier. You will be notified by email before any downgrade.

8.5 Refunds

General rule. Except as expressly stated in this Section 8.5 or required by mandatory applicable law, subscription fees are non-refundable.

Monthly subscriptions. Monthly subscription fees are non-refundable. If you cancel a monthly subscription, your access continues until the end of the current monthly billing period, and no partial-month refund or credit is issued.

Annual subscriptions — initial purchase. If you purchase an annual subscription and request a refund within 30 days of the initial purchase date, InvoiceCast will issue a full refund to your original payment method, provided that your Account has not been used in a manner inconsistent with these Terms, including abusive, fraudulent, automated, or excessive use. To request a refund, contact [email protected] from the email address associated with your Account.

Annual subscriptions — after 30 days. Annual subscription fees are non-refundable after 30 days from the initial purchase date. If you cancel or downgrade an annual subscription after the 30-day refund window, your access continues until the end of the current annual billing period, and no refund, prorated refund, credit, or billing adjustment is issued for the remaining portion of that period, except where required by mandatory applicable law.

Annual subscriptions — renewals. Renewal payments are non-refundable, except where required by mandatory applicable law. InvoiceCast sends a renewal reminder at least 30 days before your annual plan renews. You may cancel renewal at any time before the renewal date from your Account settings.

Plan downgrades. Downgrading from a higher-tier plan to a lower-tier plan, whether paid-to-paid or paid-to-free, does not entitle you to a refund, prorated refund, credit, or billing adjustment. The downgrade takes effect at the end of your current billing period. See Section 9.2 for details.

Account deletion with an active subscription. If you delete your Account while a paid subscription is active, your subscription will not renew. Unless a refund is available under this Section 8.5 or required by mandatory applicable law, deleting your Account does not entitle you to a refund, prorated refund, credit, or billing adjustment. You will be shown the applicable billing and refund consequences before confirming account deletion.

Quebec residents — mandatory cancellation rights. If mandatory Quebec law gives you a non-waivable right to cancel a prepaid annual subscription before the end of the annual period, InvoiceCast will refund the unused portion of the annual subscription fee to your original payment method. Unless mandatory law requires a different calculation, the refund will be calculated on a daily pro rata basis from the effective cancellation date to the end of the prepaid annual billing period. Refunds under this paragraph will be issued within 20 business days after cancellation is confirmed.

Service discontinuation. If InvoiceCast discontinues the Service under Section 14.1, InvoiceCast will issue a prorated refund for the unused portion of any affected prepaid subscription, calculated from the shutdown date to the end of the prepaid billing period.

Mandatory law. Nothing in this Section 8.5 limits any refund, cancellation, withdrawal, or chargeback rights that cannot be excluded or limited under applicable law.


9. Subscription cancellation and Downgrade

9.1 Cancellation by You

You may cancel your subscription at any time from your Account settings.

Monthly plans. Cancellation takes effect at the end of your current monthly billing period. You retain full access to your current tier until that date. No refund is issued for the remaining days of the current month.

Annual plans. Cancellation takes effect at the end of your current annual billing period. You retain full access to your current tier until that date — which may be up to 12 months away. No refund is issued for the remaining months of the annual period (subject to the 30-day refund window in Section 8.5). InvoiceCast does not issue prorated credits for unused months of an annual plan.

Upon cancellation (after the active period ends):

  • Your Account is automatically downgraded to the Free tier.
  • Your data is retained and accessible under Free tier limitations.
  • Features exclusive to your former tier become inaccessible and some existing data (invoices, quotes, clients, expenses) is preserved.
  • Some existing data that requires access to paid tier features (such as contractor records and timesheets) will not be accessible per design, but will be retained in the database for 30 days after cancellation. You may contact support within that 30-day window to request export of that data. After 30 days, it is permanently deleted.

9.2 Downgrade (Paid-to-Paid or Paid-to-Free)

Currently, downgrades are not available as a self-service option. To request a downgrade, contact InvoiceCast support at [email protected]. We cannot guarantee that all downgrade requests can be accommodated, but we will make reasonable efforts to assist you. Downgrades are subject to the same billing and refund policies as cancellations, as described in Section 8.5.

Monthly plans. The downgrade takes effect at the end of your current monthly billing period. Until then, you retain access to your current tier.

Annual plans. The downgrade takes effect at the end of your current annual billing period, regardless of how much time remains in the period. You continue to be billed at your current annual rate until that date — InvoiceCast does not issue refunds or prorated credits for the difference in plan price for the remaining months. For example, if you are on a Business Annual plan with 6 months remaining and downgrade to Pro, you will retain Business tier access for those 6 months and your plan will switch to Pro at renewal.

No mid-cycle credits. InvoiceCast does not issue account credits, refunds, or billing adjustments when a downgrade is requested mid-cycle. The full current billing period is charged at the current plan rate. If you believe this policy applies unfairly to your situation, contact [email protected].

9.3 Downgrade Effects

When your downgrade or cancellation takes effect:

  • You retain access to previously created data. Some exceptions apply to contractor data when downgrading from Business to Pro or Free (see below).
  • You cannot create new content that exceeds the new tier's limits.
  • Team members beyond the new tier's user limit will lose access to the Service. The Account Owner may delete Account users to comply with the new limit before the downgrade takes effect. The limits are published on our pricing page and may be updated from time to time. If no selection is made, InvoiceCast will keep the most recently active user(s) and deactivate the least recently active users until the new limit is met. Deactivated users lose access to the Service and cannot log in, but their data remains in the Account for 30 days after the downgrade. You may contact support within that 30-day window to request export of that data. After 30 days, it is permanently deleted.
  • Invoices previously sent without InvoiceCast branding are not retroactively modified.
  • If you downgrade to Free and later upgrade again, your previous data remains accessible.

9.4 Account Deletion with an Active Subscription

If you delete your Account while a paid subscription is active:

  • Your subscription will be scheduled to cancel at the end of your current billing period. No further renewal charges will occur.
  • Your Account is immediately soft-deleted and you lose access to the Service (see Section 13.1). You may request account restoration by contacting support within 30 days. If restored, your subscription resumes automatically.
  • If you do not request restoration within 30 days, or if restoration is not possible, your Account and all personal data are permanently purged and your subscription is terminated.
  • The refund policy in Section 8.5 applies to account deletions in the same way it applies to voluntary cancellations. Deleting your Account does not entitle you to a refund beyond those terms.
  • Before you confirm account deletion, InvoiceCast will display the billing consequences, including any active subscription and the applicable refund policy, so you can make an informed decision.

9.5 Payment Data on Account Deletion

InvoiceCast stores only a reference identifier linking your Account to your payment processor (Stripe). It does not store card numbers or other raw payment instrument data. Upon account deletion and purge, InvoiceCast removes this reference and instructs Stripe to remove any saved payment methods associated with your Account.

Stripe may retain transaction records (payment history, billing receipts) independently under its own legal obligations, including financial regulation, fraud prevention, and PCI-DSS compliance. InvoiceCast does not control and is not responsible for Stripe's independent data retention. You may contact Stripe directly regarding their data practices at stripe.com/privacy.

9.6 Disclosure at Point of Purchase and Point of Deletion

At purchase: InvoiceCast displays the refund and downgrade policy on the plan selection page before you complete an annual subscription purchase. By completing the purchase, you confirm you have read and accepted these terms, including the no-refund policy for mid-cycle downgrades and cancellations after 30 days.

At deletion: InvoiceCast displays a summary of your active subscription, the applicable refund terms, and what data will be retained or deleted on the account deletion confirmation screen, before you confirm deletion. After deletion, your invoices and financial records will be permanently deleted and cannot be recovered. You are responsible for retaining copies of your financial records as required by applicable tax law. Please export or/and save your data before proceeding.


10. Your Content

10.1 Ownership

You retain all ownership rights to the Content you create, upload, or store on the Service. InvoiceCast does not claim ownership of your Content.

10.2 License to InvoiceCast

By using the Service, you grant InvoiceCast a limited, non-exclusive, worldwide license to store, process, display, and transmit your Content solely for the purpose of providing the Service to you. This license terminates when your Content is deleted from the Service.

10.3 No AI or Machine Learning Training

InvoiceCast will not use your Content, Account data, or any data derived from your use of the Service to train, develop, improve, or fine-tune any artificial intelligence model, machine learning algorithm, large language model, or similar technology — whether operated by InvoiceCast or any third party. This restriction applies to all Content, including anonymized or aggregated forms.

If InvoiceCast introduces features that incorporate AI or machine learning functionality in the future, such features will be clearly disclosed in these Terms and in the Service interface. Any use of your data in connection with AI features will require your explicit, informed, opt-in consent, which you may withdraw at any time.

This clause does not restrict InvoiceCast from using aggregated, non-personal usage statistics (such as total invoice volume, feature adoption rates, or system performance metrics) for the purpose of improving the Service, provided such data cannot be used to identify or reconstruct any individual user's Content.

10.4 How InvoiceCast Uses AI in Its Operations

InvoiceCast may use artificial intelligence tools and services (including third-party AI platforms) in its internal operations, including but not limited to: software development, code review and debugging, automated testing, internal documentation, and customer support.

When AI tools are used in customer support (such as an AI-powered support assistant), the following safeguards apply:

  • The AI support system is trained on InvoiceCast's own help documentation, product guides, and publicly available information — never on your Content, Account data, or personal information.
  • The AI support system may respond to support requests submitted by email (to [email protected]) as well as through any in-app support channel. When an AI-generated reply is sent by email, the email will clearly state that it was generated with AI assistance.
  • Your support request and its content may be processed by the AI system to generate a response. These interactions are treated with the same confidentiality as any support communication and are subject to this Terms of Service and our Privacy Policy.
  • You will always be informed when a response was generated by an AI-powered system rather than written by a human support agent.
  • You may request escalation to a human support agent at any time by replying to any AI-generated response or by contacting us at [email protected].

InvoiceCast's use of AI tools in software development and internal operations does not involve access to, processing of, or exposure to your Content or personal information. AI-assisted code is reviewed and tested using the same quality assurance processes as all other code.

For clarity, this section describes InvoiceCast's use of AI as a tool in its own operations. The restriction in Section 10.3 (No AI or Machine Learning Training) remains absolute: your Content is never used to train any AI system.

10.5 Responsibility for Content

You are solely responsible for the accuracy, completeness, and legality of your Content, including the invoices you create and send. InvoiceCast is a tool for creating invoices — we do not verify the accuracy of your invoices, tax calculations, or business information.

You acknowledge, agree, and confirm that:

  • You have the right to store and process any personal information you enter into the Service (such as client and contractor data).
  • Your use of the Service complies with all applicable laws, including tax and invoicing regulations in your jurisdiction.
  • You will not use the Service to create fraudulent, misleading, or illegal invoices.

10.6 Data Processing Role

When you store third-party personal data in the Service (client information, contractor information), you act as the data controller for that data, and InvoiceCast acts as the data processor. Our processing of such data is governed by our Data Processing Agreement, which is incorporated into these Terms by reference and available at invoicecast.com/data-processing-agreement.

10.7 Data Export Rights

You have the right to export all of your Content at any time through the self-service export tools available in your Account settings. Exports are provided in structured, machine-readable formats including JSON and/or CSV (depending on data type and technical feasibility). Export files include your profile information, client records, contractor records, invoices, timesheets, and custom tax formulas.

There is no additional fee for data export during the term of your subscription. Because access to the Service ends immediately upon account deletion, you should export your data before confirming deletion. InvoiceCast will prompt you to do so on the deletion confirmation screen.


11. Intellectual Property

11.1 InvoiceCast's IP

The Service, including its design, software, features, documentation, tax formula library, and all related intellectual property, is owned by InvoiceCast or its licensors. These Terms do not grant you any rights to InvoiceCast's intellectual property except the limited right to use the Service as described herein.

11.2 Tax Formulas

System-provided tax formulas are compiled from publicly available government sources and are provided for convenience. Custom tax formulas you create belong to you. InvoiceCast does not guarantee the accuracy of any tax formula, whether system-provided or custom. You are responsible for verifying that any tax calculation is correct and current for your jurisdiction.

11.3 Feedback

If you provide suggestions, feature requests, or other feedback about the Service, you grant InvoiceCast an unrestricted, perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation to you.

11.4 IP Indemnification by InvoiceCast

InvoiceCast will indemnify, defend, and hold you harmless from any third-party claim alleging that the Service (as provided by InvoiceCast and used in accordance with these Terms) infringes any patent, copyright, trademark, or trade secret of that third party, provided that: (a) you give InvoiceCast prompt written notice of the claim; (b) you grant InvoiceCast sole control over the defense and settlement of the claim; and (c) you provide reasonable cooperation at InvoiceCast's expense.

If the Service is found to infringe or InvoiceCast believes it may infringe, InvoiceCast may at its option: (i) obtain the right for you to continue using the Service; (ii) modify the Service to make it non-infringing; or (iii) terminate your subscription and refund any prepaid fees for the remainder of the subscription term.

This indemnification does not apply to claims arising from: your Content, your modifications or customizations, your use of the Service in combination with third-party products not provided by InvoiceCast, or your use of the Service in violation of these Terms.


12. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
  • Create invoices that are fraudulent, deceptive, or intended to deceive recipients.
  • Use the Service to harass, threaten, or send unsolicited communications to third parties.
  • Attempt to gain unauthorized access to the Service, other accounts, or our systems.
  • Use automated scripts, bots, or other tools to interact with the Service in a manner inconsistent with normal human use, unless expressly authorized by InvoiceCast.
  • Reverse-engineer, decompile, or disassemble any part of the Service.
  • Resell, sublicense, or redistribute access to the Service.
  • Circumvent any rate limits, tier restrictions, or technical measures implemented by the Service.
  • Upload content that contains malware, viruses, or other harmful code.
  • Use the Service in a way that could damage, disable, or impair the Service or interfere with other users' access.
  • Use the Service on behalf of, or for the purpose of benchmarking, competitive analysis, or building a product or service that competes with, the Service. If you operate or are employed by a business that offers invoicing, billing, or contractor management services that are substantially similar to the Service, you may not use the Service without InvoiceCast's prior written consent.

Violation of these terms may result in immediate suspension or termination of your Account.


13. Account Deletion and Post-Termination Data Access

13.1 Deletion by You

You may delete your Account at any time from your Account settings. Before confirming deletion, InvoiceCast will prompt you to export your Content using the self-service export tools described in Section 10.7. It is your responsibility to export any data you wish to keep before confirming deletion.

Upon confirmation:

  • You acknowledge that you are solely responsible for maintaining copies of your financial records as required by applicable tax, accounting, or regulatory obligations. InvoiceCast is a document creation tool and does not serve as your system of record for tax compliance purposes.
  • Your Account and all associated Users are immediately soft-deleted and lose access to the Service. You will no longer be able to log in, view or export your data, or use any Service features.
  • If you have an active paid subscription at the time of deletion, it will be scheduled to cancel at the end of the current billing period. No renewal charges will occur.
  • For 30 days following deletion, we retain your data internally in a recoverable state. During this period, you may contact us at [email protected] to request account restoration. Restoration requests are processed on a best-effort basis and may take up to 5 business days. InvoiceCast does not guarantee that restoration will be possible in all cases. If restoration is completed and you had an active paid subscription at the time of deletion, your subscription will be resumed automatically.
  • After 30 days, all customer-generated content — including profile, clients, contractors, invoices, quotes, expenses, timesheets, and custom tax formulas — is permanently deleted. Any active subscription is terminated immediately at purge time if it has not already ended. InvoiceCast deletes the associated customer record from our payment processor, which removes saved payment methods.
  • Consent records are retained indefinitely as required by law.
  • Our payment processor (Stripe) may independently retain transaction records under its own legal and regulatory obligations. See Section 9.5 for details.
  • Our email service provider may retain records of emails sent to you, to your Account user, to your clients or to your contractors for up to 90 days after Account deletion for troubleshooting and compliance purposes.

You will receive an email at the time of deletion that describes exactly what is retained, why, and for how long, confirms that your subscription will not renew, and explains how to request account restoration within the 30-day window.

13.2 Deletion by InvoiceCast

We may suspend or terminate your Account if:

  • You materially breach these Terms and fail to cure the breach within 14 days of notice.
  • You engage in activity that poses a security or legal risk to the Service or other users.
  • We are required to do so by law or authorities.
  • Your Account has been inactive for more than 12 months.
  • Payment for your paid tier Account has failed repeatedly, and you have not resolved the issue within 60 days.

In the case of termination by InvoiceCast, we will provide you with at least 30 days' notice and an opportunity to export your data before deletion, unless doing so would pose a security risk or violate a legal obligation. During this notice period, you retain full data export access as described in Section 10.7.


14. Service Discontinuation

14.1 Right to Discontinue

InvoiceCast reserves the right to cease operations and discontinue the Service entirely, at its sole discretion. In such an event:

  • Standard notice. InvoiceCast will provide all users with at least 30 days' written notice by email before the Service is shut down. InvoiceCast will provide longer notice where reasonably practical.
  • Crisis or force majeure. Where circumstances make the standard 30-day notice commercially or legally impractical — including but not limited to insolvency, bankruptcy, receivership, loss of essential infrastructure, payment-processor failure, regulatory order, security incident, or any event of force majeure — InvoiceCast will provide as much advance notice as is reasonably possible and will use commercially reasonable efforts to preserve users' ability to export their data within the available window. You acknowledge that in such circumstances, the standard 30-day notice may not be feasible and that data export may need to be completed within a shorter window.
  • During the notice period, all users (including Free tier) will retain full access to the Service and the ability to export their data as described in Section 10.7.
  • No new subscriptions or renewals will be accepted during the wind-down period.
  • The shutdown date may fall within active prepaid subscription periods. In such cases, InvoiceCast will issue a pro-rated refund for the unused portion of each affected subscription, calculated from the shutdown date to the end of the prepaid period, where InvoiceCast is reasonably able to do so. Refunds will be processed to the original payment method within 30 days of the shutdown date, subject to applicable insolvency or other law (see Section 14.2).
  • After the shutdown date, the Service infrastructure will be decommissioned and all customer-generated content — including profiles, clients, contractors, invoices, quotes, expenses, timesheets, and custom tax formulas — will be permanently deleted. InvoiceCast does not retain customer-generated content beyond the shutdown date, except for limited records InvoiceCast is legally required to keep (such as InvoiceCast's own billing records, consent records, and limited security or compliance logs).
  • You are solely responsible for exporting and retaining copies of any data you need to keep before the shutdown date. InvoiceCast is a document creation tool and does not serve as your system of record for tax, accounting, or regulatory purposes.

14.2 Insolvency

In an insolvency, bankruptcy, receivership, restructuring, or similar proceeding, InvoiceCast’s obligations may be affected by applicable insolvency law and by orders of a court or insolvency officer. To the extent legally and practically possible, InvoiceCast will seek to preserve users’ ability to export their Content and will oppose any transfer of identifiable user Content except to a successor provider that agrees to substantially equivalent confidentiality, privacy, and data-protection obligations.

14.3 Change of Control

In the event of a merger, acquisition, or sale of all or substantially all of InvoiceCast's assets, the acquiring entity will be bound by these Terms with respect to your Account and Content. InvoiceCast will notify you by email at least 30 days before such a transfer takes effect. If the acquiring entity materially changes these Terms, you will have the right to cancel your subscription and delete your Account before the new terms take effect.


15. Availability and Modifications

15.1 Service Availability

We strive to keep the Service available at all times but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

15.2 Modifications to the Service

We may modify, update, or discontinue features of the Service at any time. If we discontinue a feature that is core to a paid tier, we will provide at least 30 days' notice to affected subscribers.

15.3 Modifications to These Terms

We may update these Terms from time to time. We will notify you of material changes by email and/or a prominent notice within the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree with the changes, you may cancel your subscription and delete your Account before the changes take effect.

15.4 Automated Security Infrastructure

InvoiceCast operates automated security infrastructure — including web application firewalls, bot detection and mitigation systems, IP reputation filtering, device fingerprinting, traffic analysis, and machine learning-based risk scoring — to protect the availability, integrity, and security of the Service.

These systems operate continuously and may automatically block, challenge, rate-limit, or deny requests based on assessed risk signals, including requests from legitimate users where those requests exhibit characteristics associated with abusive or fraudulent activity. Access restrictions applied by these systems are distinct from planned maintenance downtime under Section 15.1 and from Account suspension or termination under Section 13.2. They are technical and automated in nature, may be applied without prior notice, and may affect access to the Service or to specific features without affecting the underlying Account.

InvoiceCast is not liable for any loss, inability to access the Service, or other damages arising from access restrictions applied by automated security infrastructure, including restrictions later determined to have been applied in error. If you are unable to access the Service due to an automated security restriction and believe it is a false positive, please contact us at [email protected]. We will make reasonable efforts to investigate and resolve verified false positives promptly.


16. Disclaimers

16.1 "As Is" and "As Available"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

16.2 Tax and Legal Disclaimer

InvoiceCast is an invoicing tool, not an accounting firm, tax advisor, or law firm. The tax formulas, calculations, and invoice templates provided through the Service are for convenience only and do not constitute tax or legal advice. You are solely responsible for ensuring your invoices comply with applicable tax laws and regulations. We strongly recommend consulting a qualified accountant or tax professional for advice specific to your situation.

16.3 No Guarantee of Accuracy

We do not warrant that tax formulas (whether system-provided or custom) are accurate, complete, or current. Tax rates and rules change frequently, and while we make reasonable efforts to keep our formula library updated, errors and omissions may occur.

16.4 Tax Calculations

Tax formulas, tax rates, and tax calculations provided by the Service are for convenience only. InvoiceCast does not guarantee that any tax formula, tax rate, tax calculation, invoice template, or invoice output is accurate, complete, current, or suitable for your specific transaction or jurisdiction.

You are solely responsible for reviewing, verifying, correcting, and using all invoices, tax amounts, tax rates, and tax treatment before sending or relying on them.

InvoiceCast is not responsible for penalties, interest, reassessments, rejected invoices, lost deductions, tax reporting errors, or other losses arising from incorrect tax calculations, incorrect invoice information, or your failure to verify invoice contents.

16.5 Email Delivery

InvoiceCast may enable delivery of invoices, reminders, and other notifications by email through the Service, including through reputable third-party email service providers.

InvoiceCast uses commercially reasonable efforts to support reliable email delivery, including maintaining integrations with established delivery providers, monitoring delivery systems, and taking reasonable steps to address delivery issues when identified.

However, email delivery depends in part on third-party networks, recipient mail servers, spam filtering systems, recipient-side settings, DNS records, internet connectivity, and other factors outside InvoiceCast’s reasonable control. For that reason, InvoiceCast does not guarantee that any email sent through the Service will be delivered, received, opened, read, or acted upon by the intended recipient.

You remain responsible for verifying delivery and receipt of invoices and other important communications, particularly where timely delivery is material to payment, compliance, or contractual obligations, and for using alternative delivery methods where appropriate.

Except to the extent caused by InvoiceCast’s willful misconduct or gross fault, InvoiceCast is not responsible for delays, filtering, blocking, non-delivery, or misdelivery of emails, or for losses arising from circumstances outside InvoiceCast’s reasonable control, including failures attributable to third-party delivery providers.


17. Limitation of Liability

17.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INVOICECAST SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.

17.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INVOICECAST'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO INVOICECAST IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) EQUIVALENT OF ONE HUNDRED US DOLLARS IN YOUR BILLING CURRENCY.

These limitations apply to the maximum extent permitted by applicable law.

Nothing in this Section limits or excludes liability for:

(a) fraud or fraudulent misrepresentation;
(b) intentional misconduct, gross fault, or gross negligence;
(c) breach of confidentiality obligations;
(d) intellectual property indemnification obligations under Section 11.4;
(e) payment obligations owed by either party;
(f) data protection liability that cannot be limited or excluded under applicable law; or
(g) any other liability that cannot be limited or excluded under applicable law.


18. Indemnification

18.1 Your Indemnification of InvoiceCast

You agree to indemnify, defend, and hold harmless InvoiceCast and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Service.
  • Your Content, including any invoices you send to third parties.
  • Your violation of these Terms.
  • Your violation of any applicable law or regulation.
  • Your violation of any third party's rights, including privacy rights of individuals whose data you store in the Service.

18.2 InvoiceCast's IP Indemnification of You

InvoiceCast's indemnification obligations regarding intellectual property claims are described in Section 11.4.


19. Survival

Upon termination or expiration of these Terms (whether by account deletion, subscription cancellation, or Service discontinuation), the following sections shall survive and continue to apply to the extent necessary to give effect to their purpose: Section 10.1 (Content Ownership), Section 10.3 (No AI or Machine Learning Training), Section 10.6 (Data Processing Role — solely with respect to data still retained under legal obligation), Section 11 (Intellectual Property), Section 13 (Account Deletion and Post-Termination Data Access — solely with respect to data retention and anonymization obligations), Section 16 (Disclaimers), Section 17 (Limitation of Liability), Section 18 (Indemnification — solely with respect to claims arising from events occurring prior to termination), Section 20 (Regional Provisions — to the extent they modify surviving sections), and Section 22 (General Provisions).

For clarity, InvoiceCast has no obligation to provide the Service, maintain your Account, or perform any ongoing service functions after termination, except as expressly stated in the surviving sections above (such as the post-termination data access window and legal data retention obligations).


20. Regional Provisions

The following provisions apply based on your country of residence as declared during registration. These regional provisions supplement and, where they conflict with, take precedence over the general provisions of these Terms.

20.1 Canada

If you are a resident of Canada, the following applies:

Governing Law. These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of laws principles.

Jurisdiction. Any dispute arising under these Terms shall be submitted to the exclusive jurisdiction of the courts of the judicial district of city of Longueuil, Quebec, Canada.

Privacy. Your personal information is collected, used, and disclosed in accordance with our Privacy Policy and in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, for residents of Quebec, the Act respecting the protection of personal information in the private sector (Law 25). Our designated Privacy Officer can be contacted at [email protected]. You may file a complaint with the Office of the Privacy Commissioner of Canada (OPC) or, for Quebec residents, the Commission d'accès à l'information du Québec (CAI).

Data Residency. Customer Content is stored in datacenters located in the United States. Certain limited processing of personal information and related technical or transactional data (for example, payment processing, security and performance optimization, and network routing metadata) may occur outside the United States and Canada through our third-party service providers and sub-processors, as described in our Privacy Policy.

Language. In accordance with Quebec's Charter of the French Language, these Terms are available in French. In the event of a discrepancy between the English and French versions, the French version should prevail for Quebec users.

Consumer Protection. Nothing in these Terms excludes or limits rights that you have under the Quebec Consumer Protection Act that cannot be excluded or limited by contract.

20.2 European Economic Area, United Kingdom, and Switzerland

If you are a resident of the European Economic Area (EEA), the United Kingdom, or Switzerland, the following applies:

Governing Law. These Terms are governed by the laws of the Province of Quebec, Canada. However, nothing in these Terms deprives you of the protection of the mandatory consumer protection laws of your country of residence.

Jurisdiction. You may bring a claim in the courts of your country of residence or in the courts of Quebec, Canada. InvoiceCast may bring claims only in the courts of your country of residence.

Privacy. Your personal information is processed in accordance with our Privacy Policy and the General Data Protection Regulation (EU) 2016/679 ("GDPR") and, where applicable, the UK GDPR and the Swiss Federal Act on Data Protection. You have the right to lodge a complaint with the supervisory authority of your country of residence.

Data Residency. Customer data is stored at rest in the United States. Limited transit and ancillary processing may occur outside the United States through our sub-processors as described in our Privacy Policy and Data Processing Agreement.

International Transfers. The United States is not the subject of a general adequacy decision from the European Commission, and InvoiceCast is not currently self-certified under the EU-US Data Privacy Framework, the UK Extension to the Data Privacy Framework, or the Swiss-US Data Privacy Framework. Transfers of personal data from the EEA, the United Kingdom, or Switzerland to the United States rely on the Standard Contractual Clauses adopted by the European Commission (Commission Implementing Decision (EU) 2021/914) and, where applicable, the UK International Data Transfer Addendum and equivalent safeguards under the Swiss Federal Act on Data Protection. InvoiceCast has carried out a Transfer Impact Assessment in accordance with EDPB Recommendations 01/2020 and implements supplementary technical, organizational, and contractual measures to ensure a level of protection essentially equivalent to that required under EU law. See Privacy Policy §13.2 and Data Processing Agreement §10 for further detail.

Right of Withdrawal. If you are a consumer, you have the right to withdraw from a paid subscription within 14 days of purchase without giving any reason. To exercise this right, contact us at [email protected]. If you have used the Service during the withdrawal period, you may be charged a proportionate amount for the service provided up to the point of withdrawal.

Limitation of Liability. The limitations of liability in Section 17 do not apply to liability arising from InvoiceCast's willful misconduct or gross negligence, or to any liability that cannot be limited or excluded under mandatory applicable law, including liability under data protection legislation.

Data Portability and Switching (EU Data Act). In accordance with Regulation (EU) 2023/2854 (the EU Data Act), you have the right to switch to an alternative service provider or to port your data to your own systems. InvoiceCast supports this right through the self-service data export tools described in Section 10.7. Data exports are provided in standard, machine-readable formats (JSON and/or CSV) at no additional charge. InvoiceCast will not impose technical, contractual, or commercial barriers to switching. Before confirming account deletion, InvoiceCast prompts you to export your data using the self-service tools (see Section 13.1). InvoiceCast will cooperate in good faith with any transition to an alternative provider.

20.3 United States

If you are a resident of the United States, the following applies:

Governing Law. These Terms are governed by the laws of the Province of Quebec, Canada, to the extent not preempted by applicable US federal or state law.

Jurisdiction. Any dispute arising under these Terms shall be submitted to the exclusive jurisdiction of the courts of the judicial district of Longueuil, Quebec, Canada, except where prohibited by applicable law.

Privacy. Your personal information is processed in accordance with our Privacy Policy. If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA) as described in our Privacy Policy. Residents of other US states with comprehensive privacy laws (Virginia, Colorado, Connecticut, Utah, etc.) may also have specific rights as described in our Privacy Policy.

Data Residency. All data is stored and processed in the United States.

20.4 All Other Countries

If you are a resident of a country not specifically listed above, the following applies:

Governing Law. These Terms are governed by the laws of the Province of Quebec, Canada.

Jurisdiction. Any dispute arising under these Terms shall be submitted to the exclusive jurisdiction of the courts of the judicial district of Longueuil, Quebec, Canada, except where prohibited by mandatory local law.

Privacy. Your personal information is processed in accordance with our Privacy Policy. Where your country's data protection laws provide you with additional rights, those rights are respected as described in our Privacy Policy.


21. Dispute Resolution

Nothing in this section limits any consumer right to bring a claim before a court or authority having jurisdiction under applicable law.

Both you and InvoiceCast agree to attempt to resolve any dispute arising out of or relating to these Terms through good faith negotiations. If the dispute cannot be resolved through negotiations within 30 days, either party may pursue any legal remedies available under applicable law in the appropriate jurisdiction as described in Section 20.

You agree that any claim arising out of or relating to these Terms or the Service must be filed within one year after such claim arose, or it will be forever barred, except for claims that cannot be waived under applicable law.


22. General Provisions

22.1 Entire Agreement

These Terms, together with the Privacy Policy and, where applicable, the Data Processing Agreement, constitute the entire agreement between you and InvoiceCast regarding the Service and supersede all prior agreements and understandings.

22.2 Severability

If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

22.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

22.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. InvoiceCast may assign its rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets, provided the assignee agrees to be bound by these Terms (see Section 14.3).

22.5 Force Majeure

InvoiceCast is not liable for any failure or delay in performance due to causes beyond our reasonable control, including natural disasters, acts of government, internet disruptions, power failures, or pandemics.

22.6 Notices

We will send notices to the email address associated with your Account. You are responsible for keeping your email address current. Notices to InvoiceCast should be sent to [email protected].


23. Contact Us

If you have any questions about these Terms, contact us at:

InvoiceCast Longueuil, Quebec, Canada

Email: [email protected]


These Terms of Service were last updated on 04-29-2026.

InvoiceCast
Terms & Conditions Privacy Policy Help Contact

© InvoiceCast 2026

We use essential cookies to keep the site running, and Google Analytics (with your consent) to understand how it is used. See our Privacy Policy